Where CX Legends Are Made.

Your Results Decide the Recognition.

No judges. No politics. Just performance.


The CX Hall of Fame recognizes the world’s top customer experience leaders through a transparent, data-driven process powered by international benchmarks from ICXI.

This is the recognition your impact deserves, where numbers speak louder than narratives. There’s no application to write, no voting to chase, and no jury to impress.

Your results tell the story


If you're delivering extraordinary experiences, it's time the world knows.

Become a Partner:

Show the World You Stand With CX Excellence

Partnering with the CX Hall of Fame means more than brand visibility; it’s about aligning with a movement that celebrates verified excellence in customer experience.


Reach high-level CX professionals and decision-makers


Connect with award-winning organizations and innovators


Be part of a global platform rooted in credibility


Gain exposure through digital events, recognition spotlights, and post-award content

How to Be a Nominee?

Becoming a nominee is easy and entirely performance-based. It starts with one simple step: taking your CX Performance Assessment.

How It Works

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Complete the official CX performance assessment

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Results are benchmarked against global standards through ICXI

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Based on your maturity and impact, your award tier is automatically determined

About the CX Hall of Fame

The CX Hall of Fame was born from a need for real, measurable recognition. Too many awards rely on subjective votes or flashy presentations. We chose a different path: evidence over opinion.

The CX Hall of Fame celebrates performance over popularity. In partnership with ICXI, we use international standards and validated assessment tools to determine exactly where you stand.


This isn’t an award you win. It’s an award you earn.


Aligned with global CX benchmarks


No nominations, no fees, no judges


Recognition based 100% on verified performance


Open to CX professionals and organizations globally

Previous Awardees


Meet the people and organizations that raised the bar.

CX Hall of Fame 2025 Key Dates

Mark these dates to stay on track.


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